
For the last few years we have experienced an extraordinary growth in the global economy, in part due to the economic growth in the West and in part due to the significant development of economies in various other countries, which up until very recently were referred to as “emerging economies”.
What is certain is that the latter have had, and continue to have, much to do with the success of the former.North American and European companies have seen how, during recent years, unsurpassable opportunities have arisen to expand into new immense markets eager for new goods, services and technologies.It is clear that the world’s economy no longer hinges on the Old Continent and North America as it has traditionally.
The playing field has been redrawn and is infinitely larger; the number of players involved has also multiplied tremendously; and to add to the mix, the rules of the game change at a vertiginous rate due to the previous two factors.In this context, what are the strategies of “attack” in these new markets? How have corporations managed to take advantage of the possibility of launching abroad and implant their businesses in these new markets?
What have they done to become companies operating in various countries? Our profession gives us in many cases a privileged vantage point, from which, and at a certain distance far from passions and prejudices, we can observe, understand and analyze the approaches our clients take, especially in Human Resources. In many of these cases – if not to say the large majority – the decision to enter into a new market (country) is entirely opportunistic. That is to say, one of the departments of the company wins a relevant contract in a foreign country and thus decides to “open” there.
Among the many immediate decisions that follow, arises that of who to place at the head of this new project. Usually the company chooses to send someone internal that has demonstrated merits and relevant abilities in the position he or she currently occupies, with great knowledge of the company and its market.
Almost immediately an enticing expatriation package is extended to this individual with attractive conditions in salary, housing, schooling for children, etc. This example could be, allowing us to simplify all the peculiarities of each and every case, the “standard process” for any company in any country. This case repeated in each of the countries the company has decided to “open” comprises the structure on which the large majority of Multinationals are based today. Far from criticizing this model given that globalization has been, generally speaking, successful, we look to penetrate deeper into it.
Conversations with some of our clients led us to see that not only is it possible, but that it is necessary in today’s context to move towards a scenario that allows for a better optimization of these new markets. We are referring in this case to the transition from a multinational corporation to a global corporation. To further analyze the model we continue with our example. Mr. X, who we will identify as “one of ours” for his proven merits in the home office, has been relocated to head our “new country”.
On the first hand, we have left vacant a position that was being excellently managed by our executive and we are now faced with the problem of replacing him for someone who normally will not be, at least at the start, at the same level as his predecessor.
On the second hand, we are faced with Mr. X in a new market, in a new culture, and in general in a little known or unknown context. Up to this point, we remind you that this is the model generally used, and most companies would rate them as a successful growth model. Although accepting this supposition, where our corporate identity is clearly insured, we should feel obliged to ask ourselves a few more questions. Are we really taking full advantage of this new local market?
Are we correctly adapting out message and goods or services to it and ensuring that it is reaching this market with its full potential? What is happening with the greater regional market? Does our position in this new country provide us with the ability to further expand in the region? If the executives of these companies seriously plant these questions, surely they would agree with us when we say that the traditional “recipe” is no longer the strategic choice and has become a mere tactical one.
The decisions made in this context to open in a now country were probably correct in the past, but today they require new analysis and a new approach. In response to this new context, in our opinion there is only one new “recipe” and this means having the correct mix of local and corporate human capital, which provides the talent necessary for the organization to respond optimally to the needs of this new market. We are convinced that a solid corporate strategy can only be constructed on a foundation of solid local strategies.
In the development at both the corporate and local levels, there should be active participation from local and corporate resources, making it vital to have the adequate combination of the two in all levels of the organizational structure. Only those companies that are able to integrate, as aforementioned, their local and corporate strategies, will be able to make a significant qualitative jump in their corporate evolution and truly call themselves Global Corporations.
This is not a phenomenon that depends on technology or the understanding of one sector or another, but in our opinion relies fundamentally on the most important asset a company has – its human capital and talent – and in this particular case, its executives. Finally, at the beginning of this article we mentioned these “emerging economies”.
For many years they have been referred to as such. Today, many of them have already grown out of this nomenclature and have become true motors in the world’s economy. We cannot know if the economic changes we are currently experiencing will end in what some call a New World Order – in our opinion this seems somewhat too apocalyptic in its outlook. Yet we can be sure that if we are not able to adapt our companies into true Global Corporations, not only will we lose the opportunity to continue to grow in this new Global Market, but we will wake up one day to find that companies from those new markets have beaten us to the punch and come to compete with us in our own markets.
Fernando Yarto
Managing Partner
Bao & Partners / Signium International
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